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Privacy Policy

To provide you with the best possible service at LO Flight, we will occasionally ask for Personal Data, below we have outlined why this Data is important to the services we provide and how we use it.

 

Intended use of Personal Data

 

Some of our services may require you to provide us with personal data, this includes but is not limited to Names, Addresses, Email addresses, and Telephone numbers.

 

The reason we require this Data is to make sure we can give the best service to you whilst booking, on days of production, and after the appointment has occurred.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, reviews, recommendations.

 

When you contact us via email, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How your Data is store

 

Due to the way in which we work when booking an appointment, we do require your email address to contact you to discuss the subject of your appointment and when it can be arranged.

 

During the booking process, we will require you to fill out a consent form, we are required to keep these on file for a minimum of 6 months, this is to safeguard ourselves and our customers, however, this information is never shared with anyone other than you and our team if it is relevant.

 

You may decline to share certain information such as your phone number or home address, however in order to carry out the flight, we do require you to be transparent regarding your Name, Age and Contact number.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

Access, Correction and Deletion

 

You may update, correct or delete the information we hold for you at any point, other than your consent form that will be stored for 6 months after your booking.

We may contact you to notify you regarding your quote, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at loflightco@gmail.com

Drone Operator, Wedding & Events Videographer

CONTACT

LO FLIGHT

LoFlight

LoFlight

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